Privacy Policy

Labels Lab (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information, including data collected through our website and SMS communications, in compliance with Nevada state law (NRS 603A), the Telephone Consumer Protection Act (TCPA), and carrier guidelines.

1. Information We Collect

We may collect the following types of information:

• Personal Information: name, email address, telephone number, and mailing address.
• Account and Transaction Data: information you provide when requesting services or completing transactions.
• SMS Information: if you opt in, your phone number, consent record (date/time of opt-in), and related preferences.
• Log Data: IP address, browser type and version, pages visited, time and date of visit, time spent, and other diagnostic data.
• Cookies and Tracking Technologies: files stored on your device to collect usage data and improve our services.

2. Use of Information

We use your information for purposes including:

• Providing and improving our services.
• Processing transactions and delivering requested services.
• Communicating with you, including via SMS (if opted in).
• Complying with legal and regulatory obligations.
• Protecting against fraud, misuse, or unauthorized access.

3. SMS Consent and Compliance

• Opt-In: You must actively opt in to receive SMS communications (e.g., via a checkbox on our website or verbal confirmation). The checkbox will never be pre-selected.
• Consent Record: We securely store records of your consent (including phone number, date, time, and opt-in method) to demonstrate compliance.
• Content & Frequency: Messages may relate to updates, transactions, or services. Message frequency may vary.
• Opt-Out: You may opt out anytime by replying “STOP” to any message. To re-enroll, reply “START.”
• Support: For help, reply “HELP” or contact us at privacy@labelslab.com.
• Message & Data Rates: Standard carrier message and data rates may apply.
• Company Identification: All SMS messages will clearly identify Labels Lab as the sender.
• No Sale of Numbers: We do not sell, rent, or share your phone number with third parties for marketing purposes.

4. Cookies and Tracking

We use cookies to collect information and improve your experience. You can set your browser to refuse all cookies or indicate when one is being sent. If cookies are disabled, some portions of our site may not function properly.

5. Third-Party Services

We may employ trusted third-party providers to facilitate business operations, such as hosting, analytics, or payment processing. These providers are bound to use your information only to perform services on our behalf.

6. Data Security and Retention

We implement industry-standard measures to protect your information. However, no method of transmission or storage is 100% secure.

• Retention of SMS Data: We retain SMS consent records and message logs only as long as necessary for operational, regulatory, or legal requirements. Afterward, they are securely deleted.

7. Links to Other Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that a child under 18 has provided us information, we will promptly delete it.

9. Your Rights (Nevada Residents)

If you are a Nevada consumer, you have the right to:

• Request access to the personal data we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your personal data, subject to legal exceptions.
• Opt out of the sale of personal information under Nevada law (NRS 603A.340). To exercise this right, email us at info@labelslab.com.

10. Compliance With Laws

We will disclose your information when required by law, subpoena, or other legal process.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with an updated effective date.

12. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

Labels Lab

info@labelslab.com
1050 E Flamingo Rd, Suite E-227
Las Vegas, NV 89119, USA